The essentials, in one look
Everything below is pulled from this product, so it always matches what you are buying.
Real reviews
This is what smartpaw owners say
Independently collected on Trustpilot, unfiltered. You could be next.
Smartpaw provides such a nice customer service and support.We had initial issues to use the fountain that we bought from them, Smartpaw directly answered to our needs and helped us.
Fantastisch apparaat! Onze poezen moesten even wennen maar nu gaat het super goed. De fontein is stil en is mooi compact. Schoonmaken gaat prima.
Goed verpakt en snel in huis. Het product werkt goed en is lekker compact. Ik en mijn kat zijn er blij mee.
Parfait produit de bonne qualité. Super rapport qualité prix.Je recommande. Très bon contact service client.
Ik heb meerdere producten van smartpaw en geen spijt van!! Heel goede kwaliteit en heel makkelijk te bereiken. Ze helpen je meteen verder en zijn bovendien enorm vriendelijk!! Echte aanrader!!
De feeder en drink fountain voor mijn katten werken nu al enkele maanden uitstekend. Ook de communicatie met de eigenaar van het bedrijf verloopt zeer vlot.
4,4
On Trustpilot
2000+
Happy customers since 2026
70%
More water intake
From box to flowing water in four steps
No tools, no app required to get started. Ten minutes and you are done.
1
Click it together
Drop the filter pad into the pump housing, set the stainless steel plate on top and place the clear spout in the middle. Five parts, no tools.
2
Connect the pump
The pump clicks under the plate and its cord runs out through the side channel. Plug it into any socket - the HydroBuddy runs on mains power, so it never needs charging.
3
Fill with fresh water
Fill the stainless steel reservoir straight from the tap, up to 4 litres. That is enough for several days, even in a home with more than one pet.
4
Follow it in the app
Connect the fountain to the app and you see the water level at a glance, get a reminder when the filter or a cleaning is due, and switch between Normal, Smart and Pause - or set it to sleep at night.
Bak vs fontein
A normal water bowl vs our automatic fountain
The difference is clear


Meer drinken, gezonder dier
4L roestvrij staal
Which fountain fits your home?
Side by side, so you can see exactly what you are choosing between.
FlowMate Pro
€44,99
| You are here
HydroBuddy
€63,75
|
AquaPaw
€84,99
| |
|---|---|---|---|
| Capacity | 4 L | 4 L | 2.5 L |
| Power | With cable | With cable | Wireless |
| App control | No | Yes | Yes |
| Material | Stainless steel surface | Full stainless steel | Stainless steel surface |
| View | This is the one you are viewing | View |
Everything else you might want to know
What is in the box, how the filter works, the full specs and how we ship.
What's In The Box?
- 1× HydroBuddy fountain: fully stainless steel top that's hygienic, scratch-resistant and easy to clean.
- 1× filter set: triple filtration for fresh, great-tasting water.
- 1× quiet pump: ultra-quiet flow, under 23 dB, safe day and night.
- 1× power adapter: plug in and you're ready to go.
- 1× user manual: easy setup, plus the free app for notifications and flow control.
How The Filters Work?
The HydroBuddy uses a triple filtration system:
- Foam: traps hair and debris.
- Activated carbon: reduces odours.
- Fine filter: keeps the water clear and fresh.
The app tracks the filter status and notifies you when it needs attention. Replace the filter set every 2 to 4 weeks for the best water quality.
Specifications
- Capacity: 4 L
- Material: fully stainless steel top, BPA-free body
- Dimensions: 23.8 × 23.5 × 11.4 cm
- Weight: 2 kg (without water)
- Power: DC 5V 1A adapter
- Noise: ultra-quiet, under 23 dB
- App: yes — water-level & filter notifications, adjustable flow
Shipping Information
We ship to Belgium, the Netherlands, France and Luxembourg. Orders placed on a business day are processed within 24 hours and sent via DPD.
- Belgium & the Netherlands: 1–2 business days
- France & Luxembourg: 2–4 business days
Free shipping on orders above €20. Below that a flat fee applies, shown at checkout before you pay. You receive a track & trace link by email as soon as your parcel leaves our stock.
Returns: 30 days. Start it yourself in our return portal — no account needed, and you receive a free return label by email once approved.
Things people ask before they buy
About this product first, then about ordering, shipping and returns.
What are the specs of the fountain?
How loud is the HydroBuddy during operation?
Does the Hydrobuddy require an app to operate?
How often should I replace the filter in the HydroBuddy?
Is the HydroBuddy handy when I'm away during the summer?
Does the fountain keep the water fresh in warm weather?
What is the difference between the HydroBuddy and the FlowMate Pro?
Can I check from a distance whether my pet is drinking enough?
Can I adjust the water flow of the HydroBuddy?
Which SmartPaw water fountain suits me best?
If I order before 16:00, when will it arrive?
Orders placed before 16:00 on a business day leave our stock in Ghent the same day. Belgium and the Netherlands usually receive it the next business day, France and Luxembourg within two to four.
How much is shipping?
Free above €20. Below that a flat fee applies, shown at checkout before you pay.
Can I return it if it does not suit us?
Yes, within 30 days. Start the return yourself in our return portal — no account needed. Once approved you receive a free return label by email.
What if it arrives damaged or stops working?
Every product carries the statutory 2-year warranty on manufacturing and material defects. Mail info@smartpaw.be with a photo and we send a replacement or refund you, whichever you prefer.
Can I track my parcel?
Yes. You receive a track & trace link by email as soon as the parcel leaves our stock.
Still not sure? Ask us before you order — we would rather talk you out of the wrong model than take the sale.
Onze partners

Who we are
Just love. No hassle.
We're two young entrepreneurs from Ghent, Belgium, who started this project at the end of 2025.
Our goal: help pet owners keep the love and lose the hassle. So many pets simply don't drink enough, and that quietly leads to kidney and urinary problems. We want fresh, flowing water to be the easiest part of caring for them, never something you have to worry about.
We stay close to our customers, reach out anytime, we reply personally on WhatsApp.












