Terms of Service

SmartPaw VOF
Handelsdokkaai 9 box 401, 9000 Gent, Belgium
Company & VAT number: BE 1028.566.224
Email: info@smartpaw.be

Overview

This website is operated by SmartPaw VOF ("SmartPaw", "we", "us", "our"). By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including any additional terms and policies referenced herein or available by hyperlink. Please read these Terms carefully before using our website. If you do not agree, you may not use the website or Service.

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service. You must not transmit any worms, viruses or any code of a destructive nature.

General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted over various networks; payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or resell any portion of the Service without our express written permission.

Products and pricing

Prices are shown in euro (EUR) and include applicable VAT unless stated otherwise. We reserve the right to modify prices, correct pricing errors and limit the quantities of any products. Product descriptions and prices are subject to change at any time without notice. We make every effort to display our products accurately; colours and details may vary slightly.

Orders and billing

We reserve the right to refuse or cancel any order. You agree to provide current, complete and accurate purchase and account information. Shipping and returns are governed by our Shipping & Returns policy.

Warranty

All products benefit from the statutory legal warranty of conformity under Belgian and EU consumer law (minimum two years for consumers). Certain products may carry an additional commercial guarantee, described on the relevant product page.

Third-party links

Our Service may include materials or links from third parties. We are not responsible for examining or evaluating their content and do not warrant them, nor are we liable for any harm related to third-party goods, services or content.

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors and omissions

Occasionally information on our site may contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.

Limitation of liability

To the extent permitted by law, SmartPaw shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service or products. Nothing in these Terms limits your statutory rights as a consumer.

Governing law

These Terms of Service are governed by the laws of Belgium. Any disputes fall under the competent courts of the judicial district of Ghent, without prejudice to your mandatory consumer rights. As a consumer you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Changes to these terms

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically.