The essentials, in one look
Everything below is pulled from this product, so it always matches what you are buying.
Real reviews
This is what smartpaw owners say
Independently collected on Trustpilot, unfiltered. You could be next.
Smartpaw provides such a nice customer service and support.We had initial issues to use the fountain that we bought from them, Smartpaw directly answered to our needs and helped us.
Fantastisch apparaat! Onze poezen moesten even wennen maar nu gaat het super goed. De fontein is stil en is mooi compact. Schoonmaken gaat prima.
Goed verpakt en snel in huis. Het product werkt goed en is lekker compact. Ik en mijn kat zijn er blij mee.
Parfait produit de bonne qualité. Super rapport qualité prix.Je recommande. Très bon contact service client.
Ik heb meerdere producten van smartpaw en geen spijt van!! Heel goede kwaliteit en heel makkelijk te bereiken. Ze helpen je meteen verder en zijn bovendien enorm vriendelijk!! Echte aanrader!!
De feeder en drink fountain voor mijn katten werken nu al enkele maanden uitstekend. Ook de communicatie met de eigenaar van het bedrijf verloopt zeer vlot.
4,4
On Trustpilot
2000+
Happy customers since 2026
70%
More water intake
From box to flowing water in four steps
No tools, no app required to get started. Ten minutes and you are done.
1
Rinse and assemble
Give the parts a quick rinse, then click the pump housing, the steel plate and the spout onto the reservoir.
2
Slot in the filter
Soak the filter for a minute, then click it into its holder under the drinking plate. Replace it every two to three weeks.
3
Fill to the line
Straight from the tap, up to the max marking inside. Four litres, so topping up is a weekly job at most.
4
Let your cat find it
Put it where the old bowl stood and plug it in. Under 23 dB, so most cats come to investigate within the hour.
Bak vs fontein
A normal water bowl vs our automatic fountain
The difference is clear


Altijd vers, stromend water
Roestvrij staal, ultrastil
Which fountain fits your home?
Side by side, so you can see exactly what you are choosing between.
You are here
FlowMate Pro
€44,99
|
HydroBuddy
€63,75
|
AquaPaw
€84,99
| |
|---|---|---|---|
| Capacity | 4 L | 4 L | 2.5 L |
| Power | With cable | With cable | Wireless |
| App control | No | Yes | Yes |
| Material | Stainless steel surface | Full stainless steel | Stainless steel surface |
| This is the one you are viewing | View | View |
Everything else you might want to know
What is in the box, how the filter works, the full specs and how we ship.
What's In The Box?
- 1× FlowMate Pro fountain: stainless steel drinking plate that stays hygienic and cool, encouraging your cat to drink more.
- 1× filter set: multi-stage carbon filtration that reduces hair, debris and odours for consistently clean water.
- 1× quiet pump: ultra-quiet flow, under 23 dB, safe to run day and night.
- 1× power adapter: ready to plug in and use right out of the box.
- 1× user manual: simple, step-by-step setup so your pet can start drinking in minutes.
How The Filters Work?
The FlowMate Pro keeps water clean with a multi-stage filter:
- Foam layer: catches hair and debris.
- Activated carbon: reduces odours and keeps the water clear and great-tasting.
Replace the filter set every 2 to 4 weeks, depending on use and the number of pets.
Specifications
- Capacity: 4 L
- Material: stainless steel drinking plate, BPA-free body
- Dimensions: 23.8 × 23.5 × 11.4 cm
- Weight: 2 kg (without water)
- Power: DC 5V 1A adapter
- Noise: ultra-quiet, under 23 dB
- App: not required (red LED low-water indicator)
Shipping Information
We ship to Belgium, the Netherlands, France and Luxembourg. Orders placed on a business day are processed within 24 hours and sent via DPD.
- Belgium & the Netherlands: 1–2 business days
- France & Luxembourg: 2–4 business days
Free shipping on orders above €20. Below that a flat fee applies, shown at checkout before you pay. You receive a track & trace link by email as soon as your parcel leaves our stock.
Returns: 30 days. Start it yourself in our return portal — no account needed, and you receive a free return label by email once approved.
Things people ask before they buy
About this product first, then about ordering, shipping and returns.
What are the specs of the fountain?
How loud is the Flowmate Pro during operation?
What material is used for the drinking surface?
Does the Flowmate Pro require an app to operate?
How often should I replace the filter in the FlowMate Pro?
Does the FlowMate help my cat or dog drink in warm weather?
Will I notice when the water level drops on a hot day?
Why won't my cat drink from her water bowl?
Is a stainless steel water fountain better than plastic?
Is the FlowMate Pro suitable for a dog or for multiple cats?
Which SmartPaw fountain should I choose if I don't want to use an app?
Which SmartPaw water fountain suits me best?
If I order before 16:00, when will it arrive?
Orders placed before 16:00 on a business day leave our stock in Ghent the same day. Belgium and the Netherlands usually receive it the next business day, France and Luxembourg within two to four.
How much is shipping?
Free above €20. Below that a flat fee applies, shown at checkout before you pay.
Can I return it if it does not suit us?
Yes, within 30 days. Start the return yourself in our return portal — no account needed. Once approved you receive a free return label by email.
What if it arrives damaged or stops working?
Every product carries the statutory 2-year warranty on manufacturing and material defects. Mail info@smartpaw.be with a photo and we send a replacement or refund you, whichever you prefer.
Can I track my parcel?
Yes. You receive a track & trace link by email as soon as the parcel leaves our stock.
Still not sure? Ask us before you order — we would rather talk you out of the wrong model than take the sale.
Onze partners

Who we are
Just love. No hassle.
We're two young entrepreneurs from Ghent, Belgium, who started this project at the end of 2025.
Our goal: help pet owners keep the love and lose the hassle. So many pets simply don't drink enough, and that quietly leads to kidney and urinary problems. We want fresh, flowing water to be the easiest part of caring for them, never something you have to worry about.
We stay close to our customers, reach out anytime, we reply personally on WhatsApp.












