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4,4/5 sur Trustpilot · marque belge de Gand
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3 packs au choix
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Ce que disent les propriétaires de FurVac
Une sélection d’avis laissés sur Trustpilot, où nous obtenons 4,4 sur 5. Lire tous les avis sur Trustpilot →
Pour être honnête, j'étais un peu sceptique au début. J'ai essayé tellement de choses pour notre Labrador Max. Mais wow, quelle différence ! Le Furvac aspire vraiment tous les poils pendant le brossage, plus de poils partout sur mes vêtements ou le canapé. J'utilise surtout l'embout de toilettage et parfois celui de coupe. Max trouve ça même relaxant, il reste juste allongé. De plus, ce n'est pas trop bruyant, ce que j'apprécie vraiment. Très contente de mon achat !
J'ai un Golden Retriever et un canapé en tissu gris clair. Croyez-moi, c'est une mauvaise combinaison. Depuis que j'utilise le Furvac, il n'y a pratiquement plus de poils sur nos meubles. L'accessoire pour tissus d'ameublement est incroyable ! La tonte se passe aussi en douceur, j'avais peur que ce soit trop fort, mais c'est très doux. Même ma fille de 12 ans aime aider maintenant. Je suis super contente de cet outil – j'aurais aimé le trouver plus tôt.
D'habitude, mon chien a peur des machines, mais celle-ci ne le dérange pas. Idéal pour couper les poils entre deux séances de toilettage.
Je ne pensais pas que mon chien resterait calme, mais il aime ça. Les poils disparaissent avant même de toucher le sol. J'adore.
Aussi en vente chez Aveve, Horta, Tom&Co et Goebeestig
Frequently asked questions
The things people ask us most. The full list lives on our FAQ page.
Orders & shipping
Where do you ship to?
We ship within Belgium, the Netherlands, France and Luxembourg. If your country isn't listed, send us a message and we will see what is possible.
How long does shipping take?
Orders placed on a working day leave our stock within 24 hours.
- Belgium and the Netherlands: 1–2 working days
- France and Luxembourg: 2–4 working days
How much does shipping cost?
Shipping is free on orders from €50. Below that, a flat fee applies depending on your country. You see the exact amount at checkout before you pay.
Can I track my order?
Yes. As soon as your parcel leaves our stock you get a tracking link by email.
Returns & warranty
Can I return a product?
Yes, within 30 days. The item has to be unused and in its original packaging.
Start it yourself in our return portal — no account needed and nothing to print up front. Once the return is approved you receive a free return label by email.
Is there a warranty on your products?
Every SmartPaw product carries the statutory 2-year warranty under Belgian and EU consumer law, covering manufacturing and material defects.
Consumable parts such as filters and desiccant bags wear out with use and fall outside the warranty. Something wrong? Mail info@smartpaw.be and we will make it right.
Products
How quiet are your water fountains?
Under 23 dB. You will barely hear them running, even in a quiet bedroom at night.
How often should I replace the filter?
Every two to three weeks on average. How fast it clogs depends on how much your pet drinks and whether they come in from outside — a muddy dog gets through filters faster than an indoor cat. Refill packs sized for your model are in the shop.
How many filters does the FurVac have?
One. The HEPA filter sits underneath the dust container. Pull it out, rinse it under the tap, and let it dry completely — bone dry — before putting it back. Replace it when it stays grey after washing; how often depends on how much you use it.
What makes the FurVac different from other pet vacuums?
It is built for pet hair, not for floors. Gentle suction, anti-tangle blades, and six attachments so you can brush, clip and de-shed while the hair goes straight into the container instead of onto your couch.
Customer support
How can I reach SmartPaw?
WhatsApp: +32478089268 — fastest.
Email: info@smartpaw.be
We answer within 24 hours, Monday to Friday.
Which languages do you speak?
Dutch, French and English. Write in whichever you prefer.
Didn't find it?
Message us on WhatsApp or by email — we answer within 24 hours.
